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Contact Pricefy — We Reply in Under 5 Minutes

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We have a business intelligence expert ready to answer all your questions, Monday to Friday from 9AM to 5PM EST.

Chat with us

Email Us

Drop us an email at account@pricefy.io and you'll receive a reply in under 5 minutes during business hours.

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Talk to Our Sales & Marketing Department Team

Have questions about competitor price monitoring or need help getting started? Our team is here to help you find the right solution for your business.

Frequently Asked Questions

Do you offer a free demo of Pricefy?
Yes — every new account starts on our free forever plan with up to 50 SKUs and full access to core features. No credit card required, no trial timer. If you need a guided walkthrough, book a live demo with our team and we'll tailor it to your catalog.
How long does onboarding take?
Most customers are tracking competitors within 24 hours. Sign up, import your product catalog via CSV or Shopify/WooCommerce integration, and Pricefy's AI automatch handles the rest. Enterprise accounts with 50,000+ SKUs typically complete full onboarding in under a week.
What support channels are available?
We offer live chat Monday to Friday from 9 AM to 5 PM EST with a business intelligence expert — average response time is under 5 minutes. You can also reach us via email at account@pricefy.io. Enterprise plans include a dedicated account manager and priority support.
Can I switch plans or cancel at any time?
Absolutely. All paid plans are month-to-month with no long-term contracts. Upgrade, downgrade or cancel from your dashboard at any time — changes take effect at your next billing cycle. You can also switch back to the free plan and keep your data.