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Frequently Asked Questions

Find answers to the questions you may have, right here.

Are you really able to match my products with my competitors automatically?

Yes we do and we offer you two ways to do that. The first one is called Code Automatch and uses EAN/GTIN code to compare and match products between you and your competitors. The second one is called Quick Automatch and compares your products' titles with the whole competitor's catalog using our AI/ML algorithm to find similarities.

My competitors use products with variants, are you able to track them too?

Absolutely, until each variant has a unique URL you can use to reach it. If the website is dynamic and the selection of a variant is made using technologies like Ajax, we are not able to distinguish that particular variant from any other.

Can my competitor know I am spying on his website?

Definitely no, our scraping service is totally anonymous for you, nobody knows you are performing a competitive analysis over a website.

Can I do everything with my free account?

Free account has been created to let you appreciate our service, it has a limit of 50 products but most of the features are included.

Do you sell my data to other companies?

Absolutely not, your data are protected and we do not sell anything of your information.

What if I have more than 15.000 SKUs in my catalog?

We have a special price for you, simply contact us using our live chat or this email.

Have More Questions?

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